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On Demand Emergency
Level of Care Assessments

First Response in Minutes Primary/Secondary US Clinicians

Time To Provider

24 hour coverage

Patients

The Emergency Department requires the flexibility to address a variety of patients; QUICKLY

Increased ED Capacity

Telemedicine allows us to scale services; Primary or PRN

The Problem

WestJEM. 2019 July

At the core of the problem is the fact that in recent years more and more patients find themselves seeking care for psychiatric illness in EDs. The annual number of all-cause ED visits has continued to increase with 6–10% of patients presenting for psychiatric illness and related concerns. This is considered a “small but increasing subset” of the ED visit population. Psychiatric visits weigh heavily on the ED system. They have been found to occupy more time (42% longer than non-psychiatric visits), result in increased inpatient admission (24% vs 12%) and transfer (16% vs 1%), and occupy a higher percentage of self-pay or charity care (22% vs 16%) compared to non-psychiatric visits. Furthermore, the duration of time spent in the ED is especially long for patients who require transfer to a different facility or who carry a diagnosis of significant mental illness or substance use disorder.

What We Offer You

Therapies & Treatments

Improved Access to Specialists

In areas where there is a shortage of mental health professionals, Telehealth enables emergency room staff to access specialists remotely, ensuring that patients receive high-quality care regardless of their geographic location.

 

Enhanced Safety

Telehealth assessments can reduce the risk of exposure to infectious diseases, such as during the COVID-19 pandemic, by minimizing in-person contact between patients and healthcare providers. For patients with a history of violence, or demonstrating violent behaviors in an ER setting, telehealth offers a safe way to complete an assessment.

 

Rapid Access to Care

Telehealth allows mental health professionals to quickly connect with patients in the emergency room, facilitating timely assessments and interventions, which are crucial for individuals experiencing acute mental health crises. This reduces the likelihood that EMTALA is violated avoiding costly fines.


Anytime

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Anywhere

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On Call

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At Your Service

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