On Demand
Level Of Care Assessments
And Case Management

Rapid Access to Care Primary/Secondary 24/7

PROBLEM #1
TIME

PROBLEM #2
FLEXIBILITY

PROBLEM #3
CASE MANAGEMENT

Comprehensive Patient Care Assessment

  • What immediate interventions are needed to initiate care or ensure safety of the patient and others?

  • Does the patient need to be admitted to inpatient treatment?

  • Does the patient need a linkage to treatment for mental health and/or SUD?

  • Does the patient need a linkage to a residential program?

  • Should family or supports/peers be involved in disposition?

Handling Psychiatric Emergency

  • Initiating the call to the transfer center or appropriate psychiatric facility

  • Compiling and faxing required legal documents for involuntary commitment

  • Coordinating/communicating updates with the treatment team

Case Management

  • Clearing patients presenting with low or chronic risk (may also be carried out by psychiatrist)

  • Offering to connect patients to outpatient services and, if they accept, making those connections

  • Completing After Visit Summaries; providing patients and families with copies of follow-up appointments and other treatment recommendations